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AME for Electric Utilities

Electric utilities face some of the world's strictest cybersecurity mandates. NERC CIP standards require continuous monitoring, rigorous access controls, fully auditable incident handling, and strict separation of critical assets - all without ever moving sensitive data outside your secure perimeter.

Alert Manager Enterprise (AME) helps grid operators meet these requirements with a structured, auditable alert lifecycle that stays entirely inside their existing Splunk environment.

If you already use Splunk for visibility and alerting, AME turns your current Splunk alerts into compliant workflows - without external tools, data egress, or heavy custom development.

No new consoles. No compliance gaps. Just reliable event management that supports grid protection and simplifies audits.

Feature Highlight: SLAs

Datapunctum4 min read

Exploring SLA Features in Alert Manager Enterprise 3.2

In this article we wish to introduce users to the Service Levels features that were introduced with AME version 3.2. SLAs are a game-changing addition that empower you to define precise policies for managing service levels associated with events within AME.

Tutorial: Workflow Actions in AME

Datapunctum2 min read

Video Tutorial: Setting up Workflow Actions in AME

Workflow Actions are a powerful tool provided by the base Splunk platform that allows for interactions between events in Splunk and external systems. AME can be extended with these workflow actions, to allow analysts to click on events within AME and drill into key fields into an external system.

Feature Highlight: Rules and Notifications

Datapunctum4 min read

AME 3.0 Rule Engine & Notifications

In our recent communication regarding the launch of Alert Manager Enterprise (AME) version 3.0, we introduced various new features and enhancements, showcasing our commitment to delivering substantial value to our clients and users. We plan to delve deeper into these updates through a series of blog posts, elaborating on how these innovations not only bolster the capabilities of AME but also offer customization options to align with the specific processes of our clients.

AME - Multi-Tenancy and What's Next

Datapunctum4 min read

AME - Multi-Tenancy and What's Next

Welcome to the last part of our Alert Manager Enterprise introduction blog series.

Our previous blog post looked closely at Notifications and Workflow Actions. This time we're looking at one of the most exciting new features of AME: Multi-Tenancy.

We will also discuss our release plan, feature packs, support plan, and roadmap. Let's get started!